EPoS for Garden Centre’s & Retail Nurseries
Specialist software which will drive increased profits, save time and streamline your business. Join the 100+ sites already benefitting from using our software
Garden Centres & Retail Nurseries
We have over 20 years experience providing Garden Centre & Retail Nursery with our easy to use EPoS system.
Currently we have over 55 Garden Centres or Nurseries benefitting from the use our EPOS solution.
Ranging from 1 Till small nurseries, to our biggest customer Otter Garden Centre group spread over 7 sites, we cater for all sizes of business.
With so much experience in this sector, we fully understand the needs and complexities of this fast paced constantly evolving industry.
We apply our knowledge and experience to the development of our Garden Centre till system to make sure we are providing cutting edge technology in ways to make running your garden centre as effectively as possible.
We want our EPOS system to be an asset to your business, not something staff members hate to use, and a burden to you making progress as a company.
Working Together With Garden Centres
Our EPoS for Garden Centres software is completely our own, written in house using the latest Microsoft technologies by our team of developers.
This means we can easily change and update our software to meet the ever evolving needs of retail, and we can move quickly as we are a small business accountable only to ourselves, no share holders etc..
We also listen to our customers through constant interaction, giving us a unique insight into the industry and where it is moving towards next.
Suggested new features and ideas by users are all considered and actioned when collectively deemed a positive improvement.
Support is available 8am-8pm 362 days a year.
Key Benefits Of Our EPoS System For Garden Centres
Growth
Easily identify best and worst sellers and react accordingly. Never run out of stock of the best sellers, reduce the worst sellers, turn back into cash and don’t reorder.
Speed
New products once created are live to sell on the till in 15 seconds (slightly longer for multi branch customers). This helps to maintain accurate stock and sales figures and dumped sales are reduced. Price changes are also sent to the tills every 15 seconds.
Portability
Use our stock taking device to perform multiple tasks away from a desk. We also have mobile printing solutions for mark downs, and tablet solutions for Goods Inwards and table service in cafes or restaurants.
Save Time
Use our system to save hours throughout your business and it's processes. Leaving more time for staff to sell and help customers everyday.
"Your solution for Making Tax Digital is already saving me time, rather than entering figures in to my accounts package everyday, I am doing it weekly"
Staverton Nursery
“Open Retail have been a great company to work with. Their simple to use EPoS software helps us to run our business more efficiently. The 7 day support has always been excellent and they go above and beyond to fix any issues”
James Barr
Woodlands Garden Centre
It does everything you'd expect a till system to do, and has an impressive set of reports to help you analyse your sales, looking for the good and the bad.
My favorite feature is the ability to upload products from and Excel spreadsheet (yes, very sad, but when you have to load 450 seed packets, that's a lot of time and mistakes eliminated)"
Head of Digital Transformation at Swiss Valley Garden Centre
EPoS Tools To Help Run A Successful Garden Centre
Real Time Stock Control
Get second accurate information about your current stock position and make informed decisions on what to do next.
Reporting & Dashboards
With over 250 standard reports, and extensive Dashboards and Enquiry screens available on your mobile phone, get the data you need where and when you need it.
Purchase Orders & Goods In
Our Purchase Ordering screen is one of the best around giving you all the information you need to make the best decisions. Our Goods In system is extensive incorporating warehouse locations and delivery scheduling.
EPoS Automation
Automate what reports to print, where to put them and how often. Along with automated ordering techniques at your disposal.
eCommerce Integration
2 way stock synchronisation, pricing syncing and we pull all sales down into our reporting system for both Shopify and WooCommerce platforms.
HTA Gift Card & Vouchers
Sell and accept all forms of the HTA gifting scheme including cards, eVouchers and the soon to be phased out paper vouchers.
Own Use & Waste Management
If you are not recording Own Use and Wastage, you will never have accurate stock. Our system makes it simple to record these adjustments and report for accounting purposes.
Colour Label Printing
Label printing of all types from small sticky labels to A3 signage, do it all via our EPOS system to save time and standardise your signage.
Security
Create as many security levels as your require across all aspects of the EPOS system allowing different members of staff to have different access to programs and files.
Customer Accounts
Want to give special terms to certain customers, whether discount, credit or both, our system can accomodate.
Promotions
No need for staff to know every promotion instore, just scan away and the till applies discounts where appropriate.
Integrated Card Payments
Avoid staff miss-keying amounts leading to loss of income. Let the till send the correct amount to the Chip & Pin pad for accurate trading.
Mobile App Reporting
Our mobile Dashboard is ever expanding to give you all the information you need at your finger tips anywhere in the world.
Stock Adjustment Handsets
Our portable Android units come in different shapes and sizes but all perform every stock adjustment process you need to achieve accurate stock levels.
Sales Orders
Take orders away from the tills either over the phone or in your garden furniture area, arrange delivery and take payment.
Loyalty Schemes
Everything from a simple points system to advanced email targeted campaigns and website sign ups, maximise your customer contact and revenue.
Importing & Exporting Data
The easy way to add and update products. Have thousands of new products ready to sell in minutes, we shall teach you how to become an Excel whizz.
Mobile Label Printing
Mark down labels being printed on the shop floor saves time and money and gets rid of perishing stock.
Bounce Back Vouchers
Proven to work, incentivise customers to return without a Loyalty scheme with vouchers being printed after the receipt.
Future Price Changes
Know that prices changes are happening on a certain date? Preload all of these into the system and just confirm the day before.
Branch Transfers
When running multiple sites accurate moving of stock between sites is critical. We have a full system to deal with this.
Warehouse Management
Large warehouse results in lost stock. Give every item a location so every member of staff can find any product.
Plant Passports
Our system fully complies with all the current Plant Passporting regulations and will continue to do so for any future changes.
The Best Support
Ask our customers and they will testify as to how great our support is. We will never leave you unable to trade and all issues are dealt with promptly.
Garden Centre EPoS FAQ
Yes as standard at no extra charge.
Support is 8am – 8pm, 7 days a week, 362 days a year.
We are closed Christmas Day, Boxing Day and New Year’s Day.
Yes, at least one of our experienced engineers will always be onsite the day you go live.
No, we do not believe cloud is currently the right way to do EPoS for the majority of our customers.
Most of our customers are in rural locations and the nations fibre broadband infrastructure is not yet fully available here. At some point in the future we may introduce a cloud based option.
Some parts of our system are available via the cloud, but the data centre will be at your site.
Get in touch with us to book a free, no obligation demonstration.
Demonstrations are available onsite or remotely.
We can also arrange a site visit to an existing customer near you.
Yes, you can sell or accept as payment HTA gift cards, paper vouchers and evouchers.
You can also check gift card balances directly from the Till.
Our payment terms are as follows.
All hardware must be paid for at the time of ordering.
Everything else is payable the day you go live.
We work with several leasing companies who can offer terms over 3 and 5 years. For more details just ask.
We accept payment by BACS, bank transfer and cheque.
Yes, for new customers training will be covered in the quotation and we will give you enough to get you started and perform the basic tasks.
For existing customers, we offer further remote training covered by our maintenance contract.
Onsite training is also available for half or full days at reasonable rates.
We also have a video training section of our customer website covering all aspects of the system.
It depends on what you have, but we shall endeavor to do so.
We will assess this during our obligation free consultation and demonstration.
For the main tills – No.
There are other parts of our system where a tablet is appropriate.
In some cases yes, but for most no.
Our system is retail based and therefore all the pricing is shown including VAT.
We do not generate price lists based off different discount rates, but can apply different discount rates to different customers at the Till.
We do not directly link to any account package, but we have import and export facilities to comply with Making Tax Digital.
We have an Export facility which is tailored for QuickBook, Sage and Xero.
The required data is formatted in the correct way, exported to a csv file, which is then ready to be imported into the account packages.
Yes, the Till can function completely independently of the Server or internet connection, however extra measures may be needed for accepting card payments.
Windows based operating systems including Windows 10 & 11.
It does not work on Apple platforms or Linux.
Some small parts of our system can run on any device with an internet browser and internet connection (e.g. mobile dashboard), but not the main databases or software.
Garden Centre EPoS Case Studies
EPoS Case Study Trowell Garden Centre
EPoS Case Study – Trowell Garden Centre Profile Trowell Garden Centre on the outskirts of Nottingham is typical in that…
EPoS Case Study Otter Garden Centres
EPoS Case Study – Otter Garden Centre Profile Otter Garden Centres is a family run business with 7 Garden Centres…
EPoS Case Studies
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