Support is vital for getting your business where it wants to go, and we regard ourselves as having the gold standard of support for all our customers. Rest assured, if you have an issue, you will be able to get in touch with us, and will be able to resolve any issues promptly.
We help as much as possible
If you talk to our customers, they will tell you Support is our strength.
We help as much as we can to get you trading again as soon as possible.
We can remotely access all machines on your network, removing the need for onsite visits, and speeding up the process.
Always At The End Of A Phone
Our support line is open 8am to 8pm 7 days a week.
Not only are we effectively always on call during opening hours, but the people answering the phone, know the intricacies of our product, not first line support who barely understand your issue.
In 98% of cases the issue can be resolved at the time of calling remotely. The other 2% are made up of hardware failures or network cables failing.