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Meadow Fresh Butchers

Although Meadowfresh are well know as a master butcher in the Chesterfield area and for their award winning pies. The food hall is taking this to a whole new level being butchery and fish sales on one side of the shop and food service either eating in or takeaway on the other. The Company The project needed a working partner to guide them through the full range of topics needed to install a working epos system from scratch. Open Retail were instrumental in providing a flexible platform allowing customers to buy and eat in any which way they wanted. This included checkout design and product range loading for both tills and scales. It is a new concept and so we had to work it out as we went along

Customer Background

The project needed a working partner to guide them through the full range of topics needed to install a working epos system from scratch. Open Retail were instrumental in providing a flexible platform allowing customers to buy and eat in any which way they wanted. This included checkout design and product range loading for both tills and scales. It is a new concept and so we had to work it out as we went along xxxxx. .

The Need for Change

Although we were using scales before to serve and sell we have totally changed the serving style with the new operation. We need the scales to label the food boxes as the customer may move around the shop buying meat, fish and bread as well. As the money is taken by epos touch screen till points , it needed to be quick and simple as to what was in each meal box without reopening them to see what was in side. Butchery , fish and deli sales work of off the barcoded priced label produced on the Avery XT weigh/label scales on each chiller cabinet. .

The Solution

The back office system is fully integrated with scales and directly with our epos touch tills. This method is particularly quick in handling price changes during the day. Pick the button that relates to the goods being purchased and the pricing is done by the till, so simple. The new till layout from Open Retail has made the shop layout more workable. It is far more efficient in serving customers more quickly, and takes less space. We can also show marketing messages on the customer facing screens.

The Benefits

The design of the screen is done in house and can be changed instantly. The advantage is that the content is coming directly from the stored system data and can be controlled by us in store. This is particularly useful when you have food menus that not only change each day but during the day too, e.g. Breakfast, Lunch and Afternoon tea .As well as menus the TV can also show picture adverts and promotional messages or TV food programs.

How Multi Retail helped us

Benefits

The design of the screen is done in house and can be changed instantly. The advantage is that the content is coming directly from the stored system data and can be controlled by us in store. This is particularly useful when you have food menus that not only change each day but during the day too, e.g. Breakfast, Lunch and Afternoon tea .As well as menus the TV can also show picture adverts and promotional messages or TV food programs. .

Savings

.Epos will allow us to offer a customer loyalty rewards scheme starting to build up a profile of where our trade is coming from and giving the targeted offers through the till rather than the older blanket loyalty reward. We also want to use the next visit promotions to encourage shop customers to use both our café and butchery. We are trying make the retail experience more rewarding not just selling goods over the counter , but a meeting place as we have tables to sit outside in the main Chesterfield town square.

Testimonial

“I am glad I chose Open Retail as my supplier as it has been a working partnership in getting the epos system installed. I had no previous experience in this area as my background is a high street butchers.” .

- Tyrone Brooks / Owner

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