Gemmells Garden Centre
Based at Kilmarnock in Scotland we need to become a destination site and have been changing their offering accordingly. The recently introduced kids play centre has brought in more people . They have always had a strong food offering which enables visitors to get something to eat any time of the day. There was a need to ensure that the basic processes of serving customers were working well. The tills were ageing the support had been poor. Having established that the Open Retail tills would work faster and that the back office was easy to use. They decided to change working practices and swap over to mobile computing working off wifi tablets. This as not only addresses old issues but set up a future proof platform for the future.